Terms of Service
Virus Solution Provider (VSP)
Service Agreement
These Terms of Service govern the provision of data recovery and related services by Virus Solution Provider to you, the customer. By engaging our services, you acknowledge that you have read, understood, and agree to these terms.
Service Process
Our service process includes: (1) Free initial consultation and diagnosis, (2) Quotation for approved recovery work, (3) Active data recovery, (4) Verification and delivery of recovered data. Each step will be communicated with you in a timely manner.
Pricing and Payment
Pricing will be provided in the quotation. Service charges are based on the type of device, complexity of recovery, and urgency of service. All prices are in Indian Rupees (INR) unless otherwise specified.
Data Confidentiality
We maintain strict confidentiality of all customer data. Our engineers sign non-disclosure agreements, and recovered data is delivered through secure channels. We do not retain copies of recovered data after delivery unless otherwise agreed.
Service Timeline
Estimated completion times are provided as guidelines and are not guaranteed. Complex cases may require additional time. We will keep you informed of any significant changes to the estimated timeline.
Warranty Disclaimer
Our services are provided "as is" and "as available" without any warranty, express or implied. While we employ industry-leading techniques and tools, we cannot guarantee data recovery in all cases.